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Keeping you informed

Hi there!

As part of Raisin’s commitment to clarity and transparency, we are reaching out to provide you with our annual regulatory updates, including our Privacy Policy, and annual error resolution notice.

Privacy Policy

You can review our Privacy Policy here.

We also want to share the Privacy Notices from our partner banks that work with Raisin to provide custodial services and facilitate your fund transfers. You can view these partner bank notices here. We hope these updates will make it easier to understand our data collection and processing activities, as well as your rights with respect to your personal information.

Annual Error Resolution Notice

At Raisin, we want to ensure you know exactly what to do if you ever have questions or notice an issue with your electronic transfers or statements. In accordance with federal regulations, we provide an annual notice detailing our error resolution process. You can review the Error Resolution Notice here.

As always, if you have questions, please reach out to our customer service team at support.us@raisin.com.

Sincerely,

Your Raisin Team

If you have any questions or comments, please don't hesitate to visit our Frequently Asked Questions, email us at

support.us@raisin.com or call us at 844-994-EARN (3276)

(Monday through Friday, 8 a.m. to 8 p.m. E.T.)

We are here to help!

EMAIL SECURITY INFORMATION

Email intended for: zclbonrjmcy@milledmail.com

This is a message from Raisin Solutions US LLC.

Raisin is not an FDIC-insured bank, and FDIC deposit insurance only covers the failure of an insured bank.

Raisin is not an NCUA-insured credit union. NCUA deposit insurance only covers the failure of an insured credit union.

This communication does not constitute financial, investment, tax, or legal advice. Nothing herein should be relied upon as a recommendation. Please seek independent advice before making any financial decisions.

Raisin does not hold any customer funds. Customer funds are held in various custodial deposit accounts. Each customer authorizes the Custodial Bank to hold the customer’s funds in such accounts, in a custodial capacity, in order to effectuate the customer’s deposits to and withdrawals from the various bank and credit union products that the customer requests through Raisin.com. The Custodial Bank does not establish the terms of the bank or credit union products and provides no advice to customers about bank or credit union products offered by the applicable bank or credit union through Raisin.com. Each customer also authorizes the Service Bank to move funds among the various banks and credit unions at the customer’s request. First International Bank & Trust (FIBT), Member FDIC, is the Service Bank. Bell Bank and Starion Bank, each Member FDIC, are the Custodial Banks.

You received this e-mail because you opened an account with raisin.com.

We maintain strict security standards and procedures to protect your information and privacy. Raisin will never contact you by e-mail or otherwise to ask you to provide personal information such as your Username, Password, SMS pin code or personal information. Phone scams are common, call back to the Customer Service number published on the website if you need to provide sensitive information.

1407 Broadway, New York, NY 10018

The Raisin name and logo are trademarks of Raisin Solutions US LLC. All other trademarks, logos, marks, and brand names are the property of their respective owners - used with permission.